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The Gerflor team is here to assist you every step of the journey.
Frequently Asked Questions
How do I contact Gerflor support directly by phone?
You can reach our friendly customer service team on 1800 060 785.
Where to find Gerflor products?
The best way is to contact our customer service team who can point you in the right direction.
Which glue can I use with Gerflor flooring?
You can find the answer to this in each products installation instructions found on the product pages
Are your products sustainable?
You can find our sustainability policy and goals here
Why is it important to recycle PVC flooring?
PVC flooring is a durable and versatile material that is widely used in various sectors, such as health care, education, retail and hospitality. However, it also generates a significant amount of waste every year, especially in Australia, where around 60,000 Tonnes of PVC flooring end up in landfills annually. Out of this amount, 9,000 Tonnes are unused or off-cuts that could have been recycled. ResiLoop is a project that aims to create a circular economy for PVC flooring by collecting, processing and reusing this valuable resource.
How do Second Life and ResiLoop differ from each other?
Both Second Life and ResiLoop are recycling schemes that aim to collect and reuse “clean” floor laying off-cuts. The main difference is that Second Life is a European initiative that involves a partnership between the flooring industry (including Gerflor) and Paprec, a recycling company that operates the Floor to Floor recycling centre. ResiLoop, on the other hand, is an Australian innovation that is the first of its kind in the country.
Can I bring my flooring installation leftovers to ResiLoop?
ResiLoop is currently undergoing final testing and will be fully operational by the end of 2024. Gerflor, as a pioneer member of the scheme, will actively support this initiative once it is launched.
Does my Gerflor product have recycled PVC in it from either scheme?
Most Gerflor products contain recycled PVC from the Second Life scheme, however it will not contain material from the ResiLoop scheme. The recycled material from ResiLoop will be reserved for local projects here in Australia.
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Learn more about Gerflor
For more than 80 years, the GERFLOR Group has been designing, manufacturing and marketing innovative, decorative and eco-responsible solutions for flexible flooring, linoleum, wall coverings and accessibility, safety flooring, anti-static flooring for poses with the completion for the professionals and the private individuals.
A product offering that meets the specific needs of each market application: tertiary, educational, hospital, sports (gymnasium and outdoor playground) or even residential buildings. For ever more inspiration, well-being, safety, performance and return on investment.